Hotel Policies

Check-In: 4 p.m.

Check-Out: 11 a.m.

Currency: United States Dollar

Time Zone: Pacific Standard Time

Pet Policy: Up to (2) commonly domesticated dogs are allowed in selected room categories, Garden View Rooms located on the first floor. A pet (dog) fee of $100, per week, will be charged to your guest folio.

Hotel Guest Destination Fee: A nominal fee of $20 per night (plus tax) will be charged. Please click this link for details about the Destination Fee and other hotel Amenities.

Child Policy: Children 14 and under stay free with one paying adult/guardian.

Deposit Policy: A credit card is required at the time of booking to guarantee the room.

Cancellation Policy: Cancellations must be made by 4 p.m. PST 24 hours prior to arrival in order to avoid a one night cancellation fee, plus tax.

No Show Policy: Guest that no-show for their reservations prevent the hotel from selling the room. Therefore, reservations that no-show will be charged for the entire reservation.

Package Shipping and Receiving Policy:  $3.00 per piece for packages over one ounce.

Estimated Taxes & Fees: Guest room rates are subject to prevailing taxes and fees, currently 14.495% per room per night, and a TMD fee, currently $4.75 per room, per night. These taxes and fees are subject to change without notice.

No Smoking Policy & Fees: Shore Hotel is a 100% non-smoking property. A $300 cleaning fee will be billed to your account if smoking occurs in your room.

Luggage Storage: Luggage storage is available through the Front Desk at no additional charge.

Gift Certificates & Prepaid Bookings: Gift Certificates are available. Prepaid bookings require a Credit Card Authorization Form to be completed and faxed to the hotel. Credit Card Authorization Form

Tax Exempt Guests: All Tax Exempt Guests must bring an Individual Tax Exempt form from their organization and present it upon checking in.

Additional Person Fee: $20.00 per adult, over two adults. Maximum of 4 adults, per room.

Parking Costs: Overnight Valet parking is currently, $39.00 per car, per night, plus tax and is subject to change without notice. Oversize vehicle parking fee is $60.00 per car, per night, plus tax.                                               

Special Requests: Any special requests, including room type, cannot be guaranteed and will be honored based on availability at check-in.

Online Reservation Procedures: By clicking submit to confirm reservation, guest agrees to the rate and room policies of this reservation.

Lost & Found: Click here to report a Lost & Found item during your recent stay.